Once you place an order, you will receive an email notification with your order summary and tracking information. After your shipping label is created, you will receive an additional email with tracking details. You can then track your package through the carrier’s website.
• Processing Time: We generally take 1-2 business days to pack and ship all orders.
• Transit Time: Once in transit, expect your shipment to arrive within 1-5 business days, depending on the selected shipping method.
• USPS Schedule: USPS picks up packages Monday through Friday. Orders placed over the weekend will be processed on the next business day.
• Delayed Shipments: If your shipment is delayed after being fulfilled, contact USPS directly at (800) 275-8777.
• Order Cancellation: If you need to cancel your order before it is shipped, please email info@shroomshaus.com. If you wish to cancel an order already in transit, you will need to return the shipment unopened for a full refund.
